These Terms and Conditions apply to the supply of goods through the Zoughaib & Sons site (www.zoughaibandsons.com) and shall be binding on all contracts entered into by Zoughaib & Sons (“Zoughaib & Sons”, “we”, “our” or “us”).
Please carefully review these terms of service before accessing or using our site. If you do not agree with any of the terms and conditions, please refrain from using this site.
No contract will be formed between you and Zoughaib & Sons for the sale of any product unless Zoughaib & Sons has accepted your order with a confirmation email and has received full payment via credit/debit card or PayPal. Our acceptance of your order establishes a legally binding contract.
Zoughaib & Sons reserves the right to decline your order if payment authorization is not obtained. Furthermore, we retain the right to reject a transaction or service for any reason.
We shall not be liable for any indirect or consequential loss, damage, or expenses resulting from the non-acceptance of your order. Our liability is limited to refunding the paid amount for the product. You may have cancellation rights as governed by local legislation. Please refer to our “Cancellation Policy” for further information.
We offer local delivery on all orders within Lebanon. Delivery typically takes 3 to 14 working days, depending on item availability or production.
International shipping orders require additional processing and delivery time. Our team will contact you with estimated delivery time and cost once the order is placed. Items will be shipped based on available shipping options in the destination country.
Zoughaib & Sons collaborates with international shipping companies like DHL for customer satisfaction. In cases where customers are unavailable to receive orders, resulting in non-delivery or refusal, Zoughaib & Sons reserves the right to return the order and deduct related return fees from the initial bill.
Product Images and Descriptions
While we strive for accurate depictions of product colors, variations may occur due to computer monitor differences.
Zoughaib & Sons takes reasonable steps to accurately display products for sale on its site.
If pricing or product description errors occur, Zoughaib & Sons reserves the right to refuse sale. In the event of a discovered pricing error post-payment, a full refund will be issued.
Though we endeavor to avoid pricing errors and accurately list product information, mistakes may occur. We reserve the right to correct errors and refuse/cancel orders placed at incorrect prices. All prices on this site are in USD.
By purchasing on this site, you confirm authorization to use the PayPal account or credit/debit card. Cardholders are subject to validation and authorization by the issuer. Non-authorization does not hold us liable for delays or non-delivery. PayPal processes card transactions securely.
Refunds and Exchanges
If unsatisfied with your order, contact us. We offer easy exchanges for online purchases. Refer to our “Exchange Policy” or “Return Policy” for details.
Orders can be canceled before leaving our warehouses. Upon approval of your cancellation request, a refund will be processed within 10 working days using the original payment method. Pre-shipment cancellation fees apply.
Our “Cancellation Policy” excludes custom-made jewelry, gold coins, or ounces.
All content on this site, including jewelry designs, photos, logos, trademarks, and other intellectual property, belongs solely to Zoughaib & Sons. Content is for personal use only; publishing, manipulating, distributing, or reproducing it for business or commercial purposes is prohibited.
Constructive feedback is welcomed, but it must not contain illegal or threatening content. Feedback grants Zoughaib & Sons intellectual property rights. We retain the discretion to implement feedback.
Changes to Terms and Conditions
We reserve the right to update, change, or replace parts of these terms and conditions. Continued use of the site implies acceptance of any changes.
These terms and conditions constitute the entire agreement between you and Zoughaib & Sons regarding the sale, purchase, and use of goods. They supersede any prior agreements. Variations require written agreement.
Acceptance of these terms protects Zoughaib & Sons, its board members, managers, associates, and employees from claims arising from site use or breach of these terms.
You agree that Lebanese law governs these terms and conditions and any disputes with Zoughaib & Sons.
For queries about these terms and conditions, contact us at: firstname.lastname@example.org